Frequently Asked Questions

(updated 13-Dec-2019)

 


Order & Shipping Related

1: Do you provide Cash on Delivery (COD)?

Yes, we provide COD through renowned courier services only in Pakistan.

2: How long does it take to get my package?

It depends which shipping method you use. It takes few hours to 5 days depending on your address and shipping method you use. See detail on checkout page for available shipping methods.

3: How do I track my order?

After order confirmation through the phone call, you will receive invoice through email which contain tracking number Go to respective Courier website and track your order OR call to respective courier company helpline. You can also see tracking number in invoice available in My Account -> Orders on website.

4: Do I need an account to place order?

Yes, you need an account to place order.

 


Price Related

5: Are prices on website inclusive of taxes?

No, Prices on website are not inclusive of any kind of taxes. Please contact through email to find prices inclusive of taxes.

 


Return Policy

6: What is you return policy?

Please click here to know about return policy.